I’ve registered for a certification. What happens next?

Congratulations on registering! Here’s what you can expect after completing your certification registration:

1. Confirmation Email

• You’ll receive a confirmation email shortly after registering.
• If you don’t receive it within 10 minutes, please contact us or review these related articles: 
  • I forgot my password
  • I’m being blocked from accessing the certification (allowlist guidelines)

2. Add These Emails to Your Safe Sender List

To ensure you receive all communications, add these addresses to your safe sender list:

• [e-mail]
• [e-mail]
• [e-mail]

3. What to Expect Next

• New learners: You’ll receive an invite to the learning platform and a welcome email.
• Returning learners: You’ll receive a welcome email only.
• Reminder emails: Starting 7 days before your certification launch, you’ll receive reminders that include: 
  • Orientation sign-up link
  • Certification start date
  • Duration and estimated time commitment

These emails contain everything you need to prepare for your certification.